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Coins weer sent time ago and of course they are confirmed. But the status of the transaction doesn't change and is silence n the support. It looks like they work with a day time support ONLY and It won't be a surprise if they show up saying that the transactions sent over night are processed in the morning. Yeah... we know this procedure. But why there is no announcement about that? Why the transaction page looks like n o coins were detected? Why such a cheap trick. All of the headache you gave to the customers waiting a night long with no other option, just for you to fool a few customers overnight? Worth?
Hello, Please note that next to the live chat icon we indicate the operators working hours: **10:0022:00 Kyiv time**. In some cases, a payout may also be delayed due to longer transaction processing or confirmation times on the blockchain network. Unfortunately, network processing speed is outside of our control. We understand that waiting can be inconvenient, but there is no intention to mislead customers or hide the support schedule.
обмен прошел удачно,Спасибо
Все прошло хорошо,Спасибо.
Идеальный обменник, служба поддержки на высоте.
Exchange processed with no problems